Store Policies

All of our regular stock products come with a 30 Day Money Back Guarantee, unless otherwise noted (see exceptions below). We understand that buying online can be difficult since you can't examine the item in person. Therefore we offer a no questions asked return policy. Simply contact us for instructions on how to return your purchase within 30 days of receipt for a full refund of the original purchase price. Customers are responsible for return shipping charges. We will process the return the same day the item is received back at your offices. If you have any questions please feel free to contact us at Chadrestes@yahoo.com. Each return will require a Return Authorization Number to ensure that your refund or exchange is processed in a timely fashion. Please contact us at chadrestes@yahoo.com before returning any items. Items returned without a Return Authorization Number may be refused. EXCEPTIONS: Certain Special and Custom order items are covered by a damaged/defective item exchange policy only, and are not included in our 30 Day Money Back Guarantee. International customers will be responsible for any and all customs, duties, taxes and clearing charges, which may be billed COD upon delivery by the carrier. Please contact us to inquire about shipping outside of the U.S.

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